Step 4: Restart the computer and the printer Restart the computer and the printer after reinstalling the driver to finish setting up the software in Windows. If you cannot open Printer Assistant, and the Connect a printer tool displays, connect the printer again, and then restart the printer and computer to complete the installation.
This issue is for computers and network-connected printers upgraded to the most recent version of Windows. After installing the full feature HP printer software, the Select a Printer window displays with two or more names for your printer when you open HP Printer Assistant software. Printing functionality might be different depending on which name you select. Use the following workaround to remove all printer names from the Devices and Printers folder, and then set up the printer again.
Step 1: Remove the printers from your list of devices Delete the printers from Windows before setting up your printer again. Search Windows for devices , and then click Devices and Printers in the list of results.
Right-click one of the icons for your printer, and then click Remove Device. Repeat this step for any other icons for your printer. Click Connect a new printer , and then follow the on-screen instructions to complete the printer setup. Step 3: Make sure the printer is set as default Confirm your printer is set as the default printer in Devices and Printers.
Return to the Devices and Printers window, and then make sure your printer is set as the default printer. If your printer icon does not include a green check mark, right-click the icon and set it as default. If you can open HP Printer Assistant , the issue is resolved.
If you cannot open HP Printer Assistant , continue to the next step. Step 2: Uninstall the HP printer software Remove all HP printing software from the computer before reinstalling the latest driver. Is Printer Assistant available for Mac? The Mac full feature driver installs HP Utility , which has similar tools and features. Select a location. Europe, Middle East, Africa.
Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
If an in-OS driver is available for your printer, Windows supports basic print capability with USB and network connections. If you are setting up a wireless printer, make sure it is connected to your local network first. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.
HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Windows 11 compatible HP printers Review the following information to see if your printer is supported in Windows 11, as well as the compatible software and drivers available to download.
Compatible software and drivers Depending on your printer, a range of drivers might be available either from an HP website or through Windows. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. We also have an assortment of wireless and portable printers with the latest technology to keep up with your mobile printing needs. Interested in reading more about HP products? The computer store at HP. We are working to meet the current extraordinary customer demand for our products.
Our website reflects current product availability but circumstances are dynamic. We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you. Prices, specifications, availability and terms of offers may change without notice.
Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed.
These terms apply only to products sold by HP. Items sold by HP. Orders that do not comply with HP. Contract and volume customers not eligible. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.
The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8. In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely.
Service not available holidays and weekends. Bill Me Later will use that data under its privacy policy. Microsoft Windows Not all features are available in all editions or versions of Windows Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. All rights reserved.
Used under license. The personal information you provide will be used according to the HP Privacy Statement. Explore Open Explore. Shop Open Shop. Support Open Support. Instant Ink. Print, play, learn.
0コメント